Powered by our NoSQL-like architecture, Lucy transforms operational data across multiple industries—starting from logistics and transportation, FMCG, e-commerce and courier delivery, to banking & financial field operations, field maintenance management, and finally energy distribution—into a continuously learning decision engine driven by reinforcement learning and predictive modeling.
This living intelligence autonomously optimizes dynamic routing, workforce allocation, maintenance prioritization, risk forecasting, and real-time operational decisions—adapting itself to the unique, ever-changing conditions of each industry to deliver smarter, more efficient, and more predictive field operations every single day.
Where Operations Evolve.
And Intelligence Never Stops Learning.
Last Mile
DSD, Same-Day, Next-Day, e-commerce delivery, courier/parcel, cold-chain, B2B replenishment ve reverse logistics.
LineHaul
Intercity, Metro, Hub-to-Hub, Night Linehaul, Cross-Dock, Backhaul, Cutoff-driven line operations
Route to Market
Beat planning, frequency-based visits, order-taking & merchandising, van-sales / pre-sales, distributor & retail execution.
Sales Team Field WFM
Lead-based planning, daily/weekly visit routes, RM & SME visit optimization, merchant/POS routes, onboarding & compliance field visits.
Energy
An IoT-integrated predictive maintenance, dynamic routing, and field-workforce optimization engine that autonomously manages every task, asset, and team in real time.
Rotamen® is an AI-powered, sector/operation - independent field workforce and route optimization platform developed at İTÜ ARI Teknokent.
With its modular and scalable architecture, Rotamen redefines operational efficiency across industries such as Logistics, Energy, Banking, FMCG, E-Commerce, Distribution...
At its core lies Lucy®, a self-learning intelligence that:
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Learns continuously from real operational data
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Dynamically replans routes using Reinforcement Learning (RL)
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Increases delivery accuracy and reduces costs
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Predicts demand, adapts to change, and improves sustainability
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Integrates seamlessly with ERP, WMS, and CRM systems
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Operates in First, Mid, and Last Mile environments
Lucy is the living intelligence that predicts, plans, and orchestrates your entire operation in real time.
Rotamen AI, Lucy
Living Intelligence
Lucy’s modular decision engines work as plug-and-play intelligence blocks—adapting instantly to any sector, operation type, or data model.”
Lucy, Decision Agents
— Name, Title
Lucy is Rotamen’s self-learning VRP engine. It combines optimization, machine learning, and reinforcement learning, operates through intelligent agents, and adapts across all sectors — from logistics, FMCG to e-commerce, banking, pharma, energy, and field services. Sector-agnostic, Lucy optimizes first, mid, and last mile operations in real time
Your 24/7 Partner
in the Field
Transform an intuition-driven Linehaul into a sustainable, self-learning operation that adapts instantly to change and reveals every cost-saving opportunity
Centralize, Optimize, Manage Your Field WorkForce!
Optimizing Every Mile, Every Grid, Every Visit.
Rotamen connects logistics fleets, energy field engineers, and sales representatives under one adaptive AI engine. Lucy learns behaviors, predicts demand and failures, and dynamically assigns the right team to the right job at the right moment.
Rotamen, powered by Lucy AI, brings you cutting-edge route optimization that learns from your operations, adapts in real time, and delivers measurable results. Whether you’re managing last-mile deliveries, intercity linehaul, or complex field operations, Lucy ensures your routes are SLA-compliant, cost-efficient, and environmentally
Planning & Optimization (LUCY)
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Multi-constraint route planning (cutoffs, time slots, delivery windows)
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Vehicle capacity and load optimization
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Dynamic re-routing and zone equalization
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Linehaul, Last-Mile, Direct Store Delivery, Route-to-Market and Customer visits
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AI-driven plan vs. actual comparison and continuous improvement
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Real-Time Execution (LECY)
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Live driver tracking and compliance monitoring
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Instant reassignment of unplanned or urgent jobs
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Real-time alerts, exceptions and SLA monitoring
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On-the-go decision support for dispatch and operations teams
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Synchronized views across regions, depots and fleets
Field & Driver Mobile App
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Turn-by-turn navigation with optimized routes
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Job acceptance, digital proof-of-delivery, QR/barcode scanning
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Photo/video capture and digital forms (maintenance, inspection, reading)
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Offline mode for low or no connectivity scenarios
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Real-time notifications and secure in-app communication
Learning & Prediction (Lucy Learning & Forecasting)
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Machine learning–based corporate operational memory
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Reinforcement learning for day-by-day optimization
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Forecasting of workload, job duration, demand and visit frequency
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Pattern recognition for repeated failures, delays or inefficiencies
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Automatic parameter tuning through Lucy’s Balancing Engine
Integrations & Data Fabric
WMS, ERP, TMS, GIS, CRM… Ready-to-Use APIs
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Out-of-the-box REST APIs for fast integration
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Native support for WMS, ERP, TMS, CRM and OMS/Call Center systems
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SAP TMS, SAP ECC and SAP S/4HANA integration
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GIS integration (Esri, Google, HERE and others)
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Telematics, vehicle tracking and IoT device connectivity
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Unified data model and real-time data sync
Smarter operations start here.
Lucy is a self-learning engine that captures real patterns from the field, predicts what’s coming next, plans every work order according to your KPIs, and instantly re-optimizes new tasks with the same adaptive intelligence.
Plan, Monitor, Optimize, Simulate, and Learn — All in One Platform
With ready-to-integrate APIs for any enterprise system — TMS, ERP, SCADA, IoT platforms, GIS, OMS, and more — Rotamen adapts to your operational needs from day one. It standardizes planning, eliminates human error, automates routing and field assignments, and maximizes resource utilization and SLA performance.
Let’s configure your custom Rotamen today — so you can plan smarter, execute faster, and keep improving through continuous learning.
A Scalable, Industry-Agnostic AI Platform
Rotamen is a scalable, industry-independent AI platform built on living, learning algorithms and a fully modular architecture. It plans and optimizes millions of locations, thousands of vehicles, and extensive field and sales teams across multiple sectors—logistics, energy, retail, banking, and more.
Every module works like LEGO®—configurable, pluggable, and adaptable to your exact operational needs. Whether you deploy a single capability or the full suite, Rotamen delivers predictive, data-driven efficiency from planning to real-time execution.
FIRST MILE - MID MILE - LAST MILE DELIVERY
PREDICTIVE MAINTENANCE WFM - SALES TEAM VISIT
MANAGEMENT- INDUSTRY INDEPENDENT
Rotamen doesn’t just optimize routes - it redefines how operations work.
We turn every pre- and post-depot process into a fully digital, error-proof, and intelligently orchestrated flow. From dynamic data updates during site openings and closings to real-time coordination between field teams and dispatchers, Rotamen eliminates friction and redesigns your operational backbone.
Our platform delivers:
• Radical Cost Transparency & Control — every expense, every deviation, every inefficiency exposed and optimized.
• True End-to-End Traceability — no blind spots, no manual checks, no dependency on people’s memory.
• Live, Interactive Intelligence Dashboards — where managers and customers explore operational reality at any depth.
• A Self-Improving AI Core — adaptive agents that learn your patterns, anticipate the next move, and evolve your entire ecosystem.
With Rotamen, planning is no longer a task — it becomes a living, learning command center that drives your entire organization with precision, speed, and intelligence.
We’ve been in the field and inside warehouses with you for 18 years understanding every challenge, solving every complexity, and evolving with your operation.
Rotamen is an advanced, AI-powered platform designed to revolutionize logistics and field operations. By centralizing data, optimizing routes, and automating workflows, Rotamen helps businesses streamline their operations, reduce costs, and enhance efficiency.
Lucy
Industry-agnostic Vehicle Routing Problem (VRP) engines powered by adaptive, self-learning algorithms that optimize routing across any sector, scenario, or constraint.
Reinforcement Learning
RL combined with (VRP) in Rotamen enables the system to continuously learn and improve its route optimization strategies through trial and error.
Your Rotamen!
Algorithms and interfaces can be fully configured to match your operational logic, constraints, and workflows.
All in one!
Don't waste time switching between different applications—centrally manage everything
Mobile App'
Mobile applications can be fully tailored to your specific processes, roles, and field requirements.
Live & Measurable
Data-driven tracking in the field empowers you to manage your entire operation independently, without needing to rely on anyone else.
Rotamen Modules
Rotamen is a cutting-edge platform that centralizes field workforce data, transforming human experience into a system-driven learning process that fuels automation and digitalization. By enhancing your organization’s memory, Rotamen drives long-term operational excellence.
Data and Order/Fleet Management
Fast API/Excel data import enables seamless address–coordinate conversion and centralized management of all operational inputs depots, orders, vehicles, drivers, KPIs, constraints, priorities, capacities, and service windows. Optimization begins with this unified data layer, ensuring accurate, consistent, and fully aligned planning.
Lucy-AI- KPI Manager
This module defines all operational rules and KPIs distance, vehicle and crew usage, overtime, SLA compliance, load optimization, and weekly frequency planning—while balancing orders, workdays, and unvisited routes. It dynamically adjusts criticality by day, location, or job type, ensuring precise resource control and consistent operational efficiency.
Lucy UI-API- Event Manager and Order Planning
Lucy offers a full set of optimization algorithms and interfaces to generate the most efficient, feasible route plans and seamlessly integrate them into field operations. The module manages events, job lists, and vehicle–order verification while providing real-time, map-based visibility to ensure every assignment, workflow, and execution step is aligned with operational requirements.
Mobile Apps
These native iOS and Android apps manage and track daily field operations end-to-end. Users receive their task lists, update job statuses, measure performance, and handle unplanned work with ease.
Features include POD/EOD, signature capture, face recognition, offline mode, passcode deliveries, and flexible options like “leave with neighbor.” Automated interactions resolve issues quickly, while real-time tracking and continuous updates feed the operational systems for accurate reporting and seamless workflow execution.
Lecy Live Operations-Replan-Learning
This module monitors job compliance after assignments are made, triggering alerts for issues such as long waiting times, distance deviations, or signal loss. Status-based map markers provide real-time visibility, while automated logic assigns unplanned jobs to the correct vehicle without the need for phone calls.
It streamlines operations by auto-assigning tasks based on defined criteria, improving efficiency through smart, data-driven decision-making.
Allerts Management
This module allows admins to customize alert types, thresholds, and regional authority levels. All outcomes are scored and integrated with Earnings, Mobile Apps, Lucy/Lecy, Reports, and vehicle tracking. It manages issues like signal loss, distant deliveries, SLA delays, and incomplete tasks through tailored, organization-specific alerts that ensure fast visibility and control.
Earnings Reconciliation
This module streamlines the reconciliation process between drivers and the company by tracking deliveries, monitoring driver performance, and comparing planned vs. actual routes and tasks. It ensures accurate financial reconciliation covering driver payments, fuel expenses, and other operational costs while enforcing compliance and supporting performance management.
By automating these workflows, the module increases transparency, reduces errors, and boosts operational efficiency.
Telematics Integration
Rotamen integrates quickly with vehicle tracking systems to monitor plan compliance, detect delays, and verify zone adherence. Combined with the mobile app, it generates detailed location-based performance reports using metrics like speed, stop duration, and sudden braking. For sensitive operations such as cold-chain transport, it also provides critical alerts, including temperature-related warnings, ensuring full visibility, safety, and operational control.
This module enables secure, real-time order tracking through SSL links, displaying live status updates and map-based progress customized to your operation. Admin Panel settings control how these links are generated and managed.
Customers can submit instant change requests such as updating the delivery address or rescheduling which are immediately communicated to the field. The module handles alerts and supports dynamic re-planning, ensuring smooth operational adjustments, faster responses, and higher customer satisfaction.
Tracking- SSL Link
In a system designed with this level of detail, travel time, stop duration, and the order in which tasks were completed or not completed can be viewed in a single report, both in real-time and historically. Differences and compliance between planned and actual operations are made visible and measurable through map-based reports, displaying all location traces.
This visibility is enabled by Rotamen mobile applications or data obtained from vehicle tracking systems, allowing for comprehensive tracking and performance measurement across the entire operation.
Planned vs Actual Reports
Customized Dashboards
In region-based, role-based, and authority-based dashboards, you can customize the types of reports and operational details needed to manage your processes effectively. These reports can include time-based, job status, person-specific, compliance with alerts, geofence tracking, offline status, kilometer compliance, on-time delivery, and plan adherence during task execution.
You can configure your landing page with these detailed report types and set automated actions corresponding to threshold values, such as sending emails or automatically dispatching messages to the field. This level of customization ensures that you have real-time control and visibility over all aspects of your operations.
Call Center and Problem Management
Drivers often encounter various issues in the field that require approval, and communication-related delays in these situations can sometimes result in customer dissatisfaction or loss of efficiency. To address this, when a customer requests information about their order, quick responses can be provided through automated replies within this module. To prevent these problems and enable data-driven management of decisions made during phone calls, a Call Center Module has been developed.
Customers can also be integrated into this system, allowing for automated, personalized responses to their inquiries, improving response times and satisfaction. Furthermore, all operational changes are stored and managed within a shared company memory, ensuring that any issues are efficiently managed, tracked, and reported, creating a more seamless and transparent operational flow.
Middleware
In a system designed with this level of detail, travel time, stop duration, and the order in which tasks were completed or not completed can be viewed in a single report, both in real-time and historically. Differences and compliance between planned and actual operations are made visible and measurable through map-based reports, displaying all location traces.
This visibility is enabled by Rotamen mobile applications or data obtained from vehicle tracking systems, allowing for comprehensive tracking and performance measurement across the entire operation.
Admin Panel
In region-based, role-based, and authority-based dashboards, you can customize the types of reports and operational details needed to manage your processes effectively. These reports can include time-based, job status, person-specific, compliance with alerts, geofence tracking, offline status, kilometer compliance, on-time delivery, and plan adherence during task execution.
You can configure your landing page with these detailed report types and set automated actions corresponding to threshold values, such as sending emails or automatically dispatching messages to the field. This level of customization ensures that you have real-time control and visibility over all aspects of your operations.
Licence Model
Rotamen is built to scale effortlessly with your growing business, handling increased data and users without compromising on performance. Its flexible design adapts seamlessly to your unique operational needs, while being easily customizable to align with your specific workflows and preferences.
With seamless integration capabilities, Rotamen connects effortlessly to your existing systems and APIs, ensuring smooth data flow across platforms. Plus, our flexible licensing and service models are designed to offer you a cost-effective, tailored solution that grows with your business, delivering both immediate and long-term value.
Rotamen Modules
Rotamen combines modular design, AI-driven learning, and flexible orchestration to manage end-to-end operations. Built like LEGO®, it adapts to your exact needs—empowering your business with centralized data, automation, and scalable intelligence.
Cut your carbon footprınt wıth Rotamen.
Let's Start Optimization!
Once we gather the details of the rules, constraints, and objective functions you consider important for route planning, we design Rotamen’s web and mobile interfaces, APIs, and algorithms like a custom-built solution to meet the bottlenecks of your operation. Through collaborative workshops, we evaluate whether our Lucy algorithm can generate plans that align with your specific operational needs. With flexible licensing and service models tailored to your organization, we welcome you as a valued member of the Rotamen family.